Trident Overview
Everything the engine did. Everything it refused to do matters just as much. Every action logs its reason.
Live Activity
Speed to Lead
New requests answered in minutes, not hours. The engine sends one approved acknowledgement, then your office takes over. It never quotes, never negotiates, never improvises.
| Lead | Came in | Status | What happened |
|---|
| Customer | Status | Consent window | Next |
|---|
Needs You
Replies the engine wasn’t sure about. It already stopped the sequence. These are conversations for a human. That’s the whole point.
Recovered Revenue
This week
Settings
Your connection, your number, your rules. Everything here is yours to change or shut off.
Connection
Dedicated number
Engine mode
Shadow mode logs decisions and nothing sends. Going live is a decision you make with Rtvik, then ramps 25% → 100%.
Messages
🔒
When the engine may speak
Quiet hours
Sundays + Ontario stat holidays
Blocked. Next holiday honoured: Civic Holiday, Aug 3
Exclusion list
Your data
Consent evidence log
Retention & deletion
Message logs kept 18 months. Leave any time. Your data is deleted on offboarding, full stop.